Privacy Policy

Effective Date: March 23, 2026
Website: https://touchstonechiro.com/

Who we are

Touchstone Chiropractic Center (“we,” “us,” or “our”) operates the website located at https://touchstonechiro.com/.

Information we collect

We may collect personal information that you voluntarily provide to us through our website, forms, appointment requests, text message opt-in forms, phone calls, emails, or other communications. This may include:

-Name

-Phone number

-Email address

-Appointment details

-Information submitted through contact or intake forms

-Any other information you choose to provide

We may also collect certain technical information automatically, such as:

-IP address

-Browser type

-Device information

-Pages visited

-Date and time of visits

-Referring website

How we use your information

We may use your information to:

-Respond to inquiries

-Schedule and manage appointments

-Send appointment confirmations and reminders

-Provide customer care and service updates

-Send requested text messages or emails

-Improve our website and services

-Maintain security and prevent spam or misuse

-Comply with legal and regulatory obligations

SMS consent and communications

If you provide your mobile phone number and consent to receive text messages from us, you agree to receive SMS communications related to our services. These messages may include:

-Appointment confirmations

-Appointment reminders

-Follow-up messages

-Customer care messages

-Service-related notifications

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Your SMS consent is not a condition of purchase or treatment. Carriers require clear opt-out support and prior consent for A2P messaging, and campaigns must honor standard keywords like STOP and HELP.

No sharing of SMS opt-in data

SMS opt-in data, consent records, and phone numbers collected for SMS communications are not shared with third parties or affiliates for those third parties’ or affiliates’ marketing purposes.

This is a common approval requirement, and policies that suggest sharing opt-in consent or phone numbers with affiliates can lead to rejection.

We may share your information with service providers only as needed to operate our business and provide services on our behalf, such as website hosting, scheduling systems, communication platforms, and spam detection tools, subject to appropriate safeguards.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address may be provided to the Gravatar service to see whether you are using it. The Gravatar service privacy policy is available from Automattic. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from those images.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience so you do not have to fill in your details again later. These cookies may last for one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies may be set up to save your login information and screen display preferences. Login cookies may last for two days, and screen options cookies may last for a year. If you select “Remember Me,” your login may persist for two weeks. If you log out, login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles or pages on this site may include embedded content such as videos, images, maps, or articles. Embedded content from other websites behaves in the same way as if you visited the other website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content.

Who we share your data with

We do not sell your personal information.

If you request a password reset, your IP address may be included in the reset email.

We may share information with trusted vendors or service providers that help us operate our website, manage communications, schedule appointments, or support our services, but only as necessary for business operations.

We do not share SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes.

How long we retain your data

If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically.

For users that register on our site, if any, we also store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except they may not be able to change their username. Website administrators can also see and edit that information.

We may also retain contact and communication records as needed for operational, legal, compliance, and documentation purposes.

What rights you have over your data

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including any data you provided to us. You may also request that we erase personal data we hold about you, except for data we are required to keep for administrative, legal, security, or compliance purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Your data may also be processed by service providers that support our website, scheduling systems, and communications tools.

Security

We take reasonable steps to protect your information, but no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact us

If you have any questions about this Privacy Policy, please contact us through the information provided on our website:
https://touchstonechiro.com/